In case of emergency, please stay on premises when your child or loved one is receiving therapy services.
Attendance and participation in therapy along with complete compliance with any associated home programs are essential for therapeutic success.
While Rise understands that illnesses and emergencies occur, we respectfully request that you avoid frequent cancellations or “no-shows”. Please adhere to our following policy regarding providing our office with advance notification for any cancellations resulting from a conflicting appointment, vacation, or any other event:
All cancellations must be submitted 4 hours prior to your scheduled appointment.
A fee of $30.00 may be assessed if the following occurs. This fee will be billed directly to the client and not their health insurance company, as medical insurance does not provide coverage for missed sessions.
- If cancellations are made less than the required 4 hours.
- If the client fails to show up for a scheduled appointment.
If you miss/reschedule or you are more than 10 minutes late for 3 scheduled appointments, the office reserves the right to discharge the client. Additionally, if you arrive late for a scheduled appointment, the session will still end at the scheduled time or may be canceled.